[upload] I followed the workflow to upload diagram to FloorLink, but it only creates Lowe's ISSTs without diagrams. Why M2 fails to attach my diagram to ISSTs?

Posted by Administrator - 4/4/2016 12:59 PM
Admin
Member for: 1 year 10 months 22 days

This article applis to M2 web version for Windows and Floorlink for Lowe's installers.

 

When users are uploading projects to FloorLink, M2 will convert diagrams into a PDF file and attach it to Lowe's ISSTs. However, the UAC (user account control) on some computers is configired in a way that prevents M2 from converting diagrams to PDFs, thus finished ISSTs don't have diagrams attached.

To resolve this issue, user has to run a program in elevated privileges.

1. Make sure you close M2 programs completely.

2. Go to desktop->right-click on M2 icon->run as administrator

Note: for users who are not administrators, please contact your IT support about administrator privileges 

3. Upload the diagram to FloorLink->follow the wizard to finish the ISSTs->the diagram will be attached with finished ISSTs.